Terms of Service

Effective Date: November 7, 2026
Last Updated: November 7, 2026
Terms Version: 2026-11-08

Welcome to Flighting! These Terms of Service ("Terms") govern your access to and use of the Flighting mobile application and website (collectively, the "Service") operated by Flighting Inc., a Utah corporation ("Flighting," "we," "us," or "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Acceptance of Terms

By accessing or using Flighting, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding agreement
• You will comply with these Terms and all applicable laws

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Account Registration and Security

2.1 Account Creation

To use Flighting, you must create an account by providing:

• Your full name
• A valid email address
• A secure password
• Phone number (optional)
• Your USGA Handicap ID (optional but required for full platform features)

You agree to provide accurate, current, and complete information during registration and to update your information as necessary.

2.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach

We are not liable for any loss or damage arising from your failure to protect your account information. Passwords are stored using industry-standard one-way hashing and cannot be recovered; you may reset your password via email verification.

2.3 One Account Per Person

You may only create and maintain one Flighting account. Creating multiple accounts to manipulate leaderboards, milestones, balances, games, or rewards is prohibited and may result in immediate termination of all associated accounts.

3. Use of USGA Handicap Data

3.1 USGA Authorization

By entering your USGA Handicap ID, you:

• Authorize Flighting to retrieve your official handicap data from the USGA database
• Represent that you are the legitimate owner of the USGA Handicap ID provided
• Consent to the display of your Handicap Index, score history, and scoring statistics on the platform
• Acknowledge that your USGA data may be used for milestone tracking, leaderboards, challenges, and games where available

3.2 Accuracy of Handicap Data

You are responsible for maintaining an accurate and legitimate USGA Handicap Index through proper score posting with the USGA. Flighting relies on the accuracy of USGA data and is not responsible for errors or inaccuracies in your official handicap.

3.3 Prohibited Conduct

You may NOT:

• Provide a USGA Handicap ID that does not belong to you
• Manipulate or falsify your handicap data
• Post fraudulent scores to the USGA system to gain an advantage on Flighting
• Use another person's USGA Handicap ID without authorization

Violations may result in account restrictions or termination, depending on the circumstances.

3.4 Member Experience Selection

Flighting asks you to select a Men's Experience or Women's Experience so the Service can provide the applicable member experience. You may change this selection in your account settings. The selection is a product preference used for feature access, rankings, and personalization; Flighting does not independently verify it as a statement of legal sex, gender identity, or eligibility under the rules of any golf association, tournament, club, or other organization.

Individual leaderboards, standings, and similar person-level performance comparisons are grouped by Member Experience. Members who have not selected an experience are currently included in Men's rankings, while Women's rankings remain separate. Club-level and sufficiently aggregated community information may include members across experiences unless the Service states otherwise.

Full Pro Shop browsing and purchasing, discounts, rewards, gift cards, referrals, and credit purchase or transfer currently require an explicit Men's Experience selection. A member without that selection who already has permanent access to a particular product may view and purchase that product through limited catalog and checkout access, but this does not open the rest of the Pro Shop. Switching experiences does not itself transfer, duplicate, or create rewards, credits, or product access. Flighting may expand or change experience-specific features after providing any notice or consent required by applicable law.

4. Code of Conduct and Integrity Standards

4.1 Expected Behavior

All users must:

• Maintain honesty and integrity in all platform activities
• Treat other users with respect in all interactions, including games, challenges, and social features
• Comply with USGA rules and guidelines for handicap maintenance
• Refrain from cheating, fraud, or manipulation of any kind

4.2 Prohibited Conduct

The following behaviors are strictly prohibited:

Integrity Violations:

• Submitting fraudulent or falsified handicap information
• Manipulating scores or USGA data to gain unfair advantages
• Sandbagging or artificially inflating/deflating your handicap
• Using multiple accounts to manipulate leaderboards, games, challenges, or rewards
• Colluding with other users to manipulate game or challenge outcomes or rewards

Inappropriate Behavior:

• Posting offensive, harassing, threatening, or discriminatory comments, including in direct messages and on news feed articles
• Bullying, stalking, or harassing other users
• Impersonating another person or entity
• Sharing inappropriate or explicit content
• Uploading, capturing, or transmitting inappropriate, explicit, obscene, illegal, or offensive imagery through the camera or photo upload features, including but not limited to nudity, violence, hate imagery, or any content that violates applicable law
• Using the device camera feature for any purpose other than scanning scorecards or golf bags, or taking your profile photo, as intended by the Service
• Abusing the support ticket system

Platform Abuse:

• Attempting to hack, reverse engineer, or compromise the Service
• Using bots, scripts, or automated tools to interact with the platform
• Exploiting bugs or vulnerabilities for personal gain (including exploits related to store credit or promo codes)
• Interfering with other users' enjoyment of the Service
• Uploading malicious files, images, or content
• Abusing the contact or inquiry forms, including submitting spam, fraudulent, abusive, threatening, or harassing messages, or repeatedly submitting unsolicited or disruptive content

4.3 Enforcement and Penalties

Flighting reserves the right to investigate any suspected violations of this Code of Conduct. Depending on the severity of the violation, we may:

1. Issue a warning: For minor or first-time violations
2. Suspend your account temporarily: For repeated or moderate violations
3. Permanently terminate your account: For serious violations or repeat offenses
4. Review disputed rewards or credits: Where fraud or abuse is suspected, subject to applicable law and any outstanding payment obligations

We may terminate your account immediately without warning for egregious violations, including fraud, harassment, or any activity that threatens the integrity of the platform.

Contact support if you believe an enforcement decision was made in error. Nothing here limits rights that cannot be waived under applicable law.

4.4 Local Play

Local Play is an optional discovery feature available to signed-in adult members in beta. Opting in means you voluntarily provide a ZIP code for approximate matching using a ZIP centroid and an approximate 50-mile radius. Flighting does not display exact ZIP codes or coordinates to other members. You may pause visibility, revoke consent, or delete your Local Play profile at any time.

Local Play is currently included without a separate subscription charge. There is no Local Play billing or cancellation process while it remains included. Flighting may change, pause, or discontinue the feature or its pricing in the future only after giving any notice and obtaining any authorization required by applicable law. Joining Flighting or another paid membership does not automatically opt you into Local Play discovery; you must separately consent on the Local Play screen.

4.5 Host Network Membership

Host Network is an optional, free directory and messaging membership for adults who have a verified GHIN account and an approved private-club affiliation. There is no charge, subscription, checkout, trial, automatic renewal, or cancellation process for Host Network. Flighting may re-check eligibility and remove directory access if eligibility can no longer be confirmed.

• Free opt-in: Eligible members join by an explicit one-time opt-in. Joining requires current GHIN verification and an approved private-club affiliation, and it does not create any payment obligation
• Eligibility-gated access: Directory listing, badges, and Host messaging depend on continuing eligibility. If eligibility can no longer be confirmed, or if you leave Host Network or delete your Flighting account, Host access ends
• No billing terms: Because Host Network is provided without a separate charge, there is no billing portal, renewal reminder, price-change notice, pause, grace period, or refund process associated with it. Flighting may change, pause, or discontinue the feature in the future only after giving any notice and obtaining any authorization required by applicable law

4.6 Directory, Messaging, and In-Person Safety

Nearby and Host directories may show a limited member profile, name, photo, Flight Tier, club affiliation, approximate distance band, or Host status to eligible members as applicable. Host directory participation is tied to verified eligibility and your free Host Network opt-in; Nearby visibility is controlled by the member's separate opt-in and pause setting. Directory information, identity, club status, availability, compatibility, and location are not guaranteed or independently warranted.

Directory access may allow members to start cross-member or cross-club messages. You must not impersonate another person, misrepresent your club or hosting authority, scrape a directory, solicit members commercially, or use directory information to stalk, threaten, discriminate, or harass. Blocking prevents covered new contact, and reports may be reviewed for moderation, safety, fraud prevention, and enforcement. Flighting may restrict messages or directory access, remove content, preserve relevant evidence where lawful, and suspend or terminate accounts.

Flighting does not conduct comprehensive background checks and does not supervise rounds, meetings, transportation, invitations, or transactions arranged between members. Meet in public or controlled locations, verify identity and course access independently, tell someone your plans, do not send money to arrange a meeting, and leave or contact emergency services if you feel unsafe. You assume the ordinary risks of voluntary in-person interaction to the extent permitted by law.

4.7 Community Standards and User Content

Flighting has zero tolerance for objectionable or abusive content or users. This applies to everything you post or send through the Service, including Feed posts, comments and replies, Clubhouse posts and responses, news comments, product reviews, direct and group messages, profile information, and profile photos. You may not post or send content that:

• Harasses, bullies, threatens, intimidates, or stalks any person
• Is hateful or discriminatory, or attacks people based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or similar characteristics
• Is sexually explicit, pornographic, or obscene, or depicts or promotes violence, self-harm, or illegal activity
• Impersonates another person, is defamatory, or shares another person's private information without permission
• Is spam, a scam, or unauthorized commercial solicitation
• Infringes someone else's intellectual property or other rights, or otherwise violates applicable law

Reporting and blocking: You can report Feed posts, comments, and direct messages, and the members who sent them, using the Report option in the Service. You can block any member at any time, as described in Section 11.3. You can also contact support@flightingapp.com about content or conduct that concerns you.

What Flighting does: Flighting reviews reports promptly. We may remove or hide content, restrict a member's access to community features, and suspend or permanently terminate the account of a member who posts objectionable content or abuses others, as described in Section 4.3. We are not required to give advance notice before removing content that violates these standards. Flighting does not review all content before it is posted, so you may encounter content that violates these Terms before it is reported and removed.

If you believe someone is in immediate danger, contact local emergency services first.

5. Milestones, Rewards, and Benefits

5.1 Earning Rewards

Flighting rewards users for achieving performance-based milestones. Eligibility for rewards is determined by:

• Rounds played and tracked through USGA data
• Progress and improvement metrics (handicap improvement, birdies, pars, courses played, states played, Top 100 courses played)
• Game and challenge participation and wins
• Compliance with platform rules and integrity standards

5.2 Reward Fulfillment

When you unlock exclusive Flighting apparel, gear, or member benefits:

• We will notify you of your achievement
• You may be required to provide additional information (e.g., shipping address, size preferences)
• Orders are processed through Shopify and fulfillment is subject to availability
• If an item is unavailable, contact support to discuss available options
• Shipping and delivery times may vary

5.3 No Cash Value

Milestones, achievements, and non-monetary rewards have no cash value and cannot be:

• Sold or transferred to another user
• Exchanged for cash or credit (except where explicitly stated, such as game winnings or promo code credits)
• Redeemed outside of the Flighting platform

5.4 Personalized Pro Shop Access and Legacy Discounts

The Pro Shop may show a personalized catalog for your account. The catalog includes a base assortment available to eligible members and additional products that you permanently unlock by completing designated milestones, weekly challenges, or micro challenges, or by purchasing the product. The following terms apply:

• Product access is recorded against your Flighting account and remains available to that account after it is legitimately earned or purchased
• Access does not guarantee that a product, variant, size, or color is in stock or will remain available for sale. Shopify catalog status, inventory, price, and fulfillment availability control whether an order can be placed and fulfilled
• Product access cannot be transferred and cannot be sold, assigned, shared, or moved to another account
• Discount or reward codes issued before the personalized catalog took effect remain governed by their stated terms and may be used until their stated expiration if they are still valid and eligible
• Legacy discounts and reward codes are limited in time, cannot be transferred, have no cash value, and cannot be combined with other offers unless explicitly stated
• Flighting may change the base assortment, future unlock rules, prices, inventory, and product availability at any time. Changes will not remove a legitimate permanent access record for a product already earned or purchased, although the product may be unavailable or discontinued

5.5 Forfeiture of Rewards

Termination ends access to account-linked benefits and the personalized shop. If you have an outstanding credit balance, pending order, or disputed reward, contact support to discuss its treatment. Termination does not waive rights or payment obligations under applicable law.

6. Referral Program

6.1 Referral Credits

Flighting offers a double-sided referral program that may provide promotional store credit to both the referring member and the newly referred member. By participating in the referral program:

• You will receive a unique referral code and shareable referral link
• When a genuine new user creates a qualifying account using your referral code or link, the referring member and the referred member may each receive the referral credit amount shown in the Service at that time
• Only one referral relationship and one referred-member credit may be associated with a referred account
• Referral credits are promotional store credit added to each eligible member's Flighting account balance and may be applied toward eligible purchases on the platform
• Referral credit may be used toward eligible checkout purchases within the displayed redemption limits. It is not a cash payout

6.2 Referral Program Rules

• You may not refer yourself or create fake accounts to earn referral credits
• Referred users must be genuine, unique individuals who create legitimate accounts
• Mass distribution of referral codes through spam, unsolicited messages, or paid advertising is prohibited unless expressly authorized by Flighting
• Flighting reserves the right to void referral credits obtained through fraudulent, deceptive, or abusive means
• Flighting may change or discontinue future referral offers, subject to applicable notice requirements

6.3 Referral Program Limitations

Referral credits are intended for eligible purchases, not cash redemption. If a qualifying referral fails to track, contact support. Eligibility disputes are subject to applicable law.

7. E-Commerce, Payments, and Financial Features

7.1 Purchases and Checkout

Flighting integrates with Shopify for product listings and Stripe for payment processing. When you make a purchase:

• Review the final checkout total, including any applicable tax and shipping, before confirming payment. Stripe calculates applicable tax at checkout and shipping is shown as a separate charge
• Payment is processed securely through Stripe; we do not store your complete payment card details
• Orders are synced to Shopify for fulfillment tracking
• You must provide a valid shipping address for physical product orders

7.2 Personalized Catalog and Product Access

The Pro Shop may display a base assortment plus products permanently available to your account through legitimate milestone, weekly challenge, micro challenge, or purchase history. Flighting determines account visibility and access, while Shopify remains authoritative for product identifiers, variants, price, inventory, availability, and fulfillment.

You may not bypass catalog restrictions, use another person's entitlement or account, forge achievement, purchase, or access records, or place an order for a product your account is not authorized to access. Fraudulent orders may be cancelled and access restricted, subject to applicable law.

7.3 Welcome Offer

Eligible members with a verified USGA/GHIN link may claim one complimentary designated hat, subject to availability and prior claim history. The hat is priced at $0; shipping and any applicable tax are shown at checkout. This is a standalone, one-unit offer: it cannot be combined with other products, gift cards, store credit, promotions, or discounts. Claim eligibility is tied to the member, so a change to the designated hat does not reset a previous claim. The claim is completed only after the paid checkout and fulfillment order are confirmed. Other Starter Kit items are sold without promotional discounts or store credit.

7.4 Account Balance and Credits

Your account may have store credit recorded through Stripe, including:

• Promo code redemptions
• Referral credits
• Eligible returns and purchased credit
• Credit transfers from eligible members

Stripe records store credit balances. Promotional store credit can cover no more than 50% of eligible merchandise after discounts, is capped at $25 per Pro Shop order, and cannot cover shipping or Starter Kit items. Gift cards are separate. Credit can only be spent when the current balance is confirmed. Checkout displays eligible promotions, gift cards, and credit before payment. Unused credit remains recorded for later eligible use, subject to applicable law.

7.5 Member Credit Transfers

Where available, eligible members may send store credit to another eligible member, not cash to an external account. Before sending credit:

• You confirm that the transfer is voluntary and intentional
• Check the recipient and amount carefully and contact support promptly if there is an error
• Do not use transfers for fraud or other illegal activity
• Flighting may review or restrict transfers for security or compliance reasons, subject to applicable law

7.6 Promo Codes

Promo codes may be issued by Flighting and are subject to the following:

• Promo codes have specific terms including discount type, expiration date, and usage limits
• Promo codes are non-transferable unless otherwise stated
• Flighting reserves the right to void promo codes obtained through unauthorized means
• Some eligible fixed-value codes may be redeemed for store credit when the offer expressly provides it

7.7 Cash Payout Availability

The current member credit balance is for eligible in-app purchases and transfers, not a generally available cash withdrawal or payout service. Contact support about an outstanding balance or payment dispute. Applicable refund and consumer rights remain unaffected.

7.8 Gift Cards

Gift cards may be purchased or redeemed through the platform. Gift cards are processed through Shopify and are subject to Shopify's gift card terms. Gift card balances are non-refundable except where required by law.

7.9 Refunds

If you believe you were charged in error, received a defective or incorrect item, or have another refund concern, contact support@flightingapp.com. Nothing in these Terms limits applicable refund, chargeback, or other nonwaivable consumer rights.

7.10 Returns & Store Credit

Flighting offers a returns process subject to the following terms:

• Return Requests: You can submit a request for a purchased item through the Flighting app. You may also contact support for help with an order or any rights you have under applicable law.
• Review: Requests are reviewed before any return credit is issued. Approved voluntary returns are generally issued as store credit; where applicable law requires another remedy, that law controls.
• Condition Requirements: For voluntary returns, items should be in their original condition, unworn, unwashed, and with original tags attached. These conditions do not limit rights for defective or misdescribed goods under applicable law.
• Eligibility: Only items purchased through the Flighting platform are eligible for return consideration. Items received through milestone rewards, promotions, or giveaways are not eligible for returns.
• Other Limits: Customized or final-sale items may have different return terms, subject to applicable law.
• Store Credit Terms: Store credit issued from approved voluntary returns is recorded against your account and may be used toward eligible future purchases within the limits in Section 7.4. Any legal refund entitlement remains unaffected.
• Shipping: Return shipping costs are the responsibility of the customer unless the return is due to a Flighting error (wrong item shipped, defective product).

Any changes to return terms will be subject to applicable notice requirements and will not remove existing statutory rights.

8. Games, Challenges, and Competitions

8.1 Multiplayer Games

Flighting offers multiplayer games where users can compete against each other. By participating in games:

• You agree to abide by the rules of each game type
• Game outcomes are determined by official USGA data where applicable
• Some available games may include store credit or product bounties for eligible participants; check the displayed game terms before joining

8.2 Bounties and Stakes

Where offered, store-credit and product bounties are limited to participants with Pro Shop access. A game may require sufficient store credit before joining, and eligible store credit may be debited or issued when a winner is recorded. This is not a cash payout, and credit is not held in escrow when a game begins. Contact support about a disputed result or balance. Do not send money outside the Service to join a game.

8.3 Game Invite Links

You may share game invite links with other users. Invite links are intended for personal, non-commercial use only. You may not sell, trade, or distribute invite links for profit.

8.4 Head-to-Head Challenges

Where available, members can challenge other users. Challenge rules and results are displayed in the Service; contact support if you believe a result is inaccurate.

8.5 Game-Won Product Access

Winning certain games or completing designated challenges may permanently unlock access to products in your personalized Pro Shop. This access is tied to your account and cannot be transferred. Permanent access does not guarantee continued stock or availability. Termination ends access to the account, subject to applicable law.

8.6 Weekly Challenges

Flighting may offer community-wide weekly challenges where all eligible members compete toward a common objective over a defined period. By participating in weekly challenges:

• Weekly challenges are open to all eligible members and are designed as community-wide competitions
• Any offered reward and its eligibility requirements are shown for that challenge
• To be eligible for prizes, you must maintain an active account in good standing and comply with all applicable Terms
• Some rewards require completion of specifically named goals or an exact combination of goals, rather than completion of any particular number of goals. The goal requirements and reward mapping displayed for that week's challenge control eligibility
• Fraudulent or manipulated results may be reviewed and rewards withheld as permitted by law
• Flighting may suspend or cancel a challenge when reasonably necessary, subject to applicable notice and consumer rights

8.7 Weekly Challenge Rewards and Discount Codes

Weekly challenge rewards may include permanent access to a product in your personalized Pro Shop. Older or specifically designated challenges may instead issue a discount code. The following terms apply:

• Product access earned through a designated challenge is tied to your account, cannot be transferred, and remains available subject to product inventory and availability
• A product unlock may depend on one named goal, a specified combination of goals, or completion of all goals. Progress on a different goal does not substitute for a required goal unless the challenge expressly says it does
• Legacy rewards may include percentage-based discount codes redeemable in the Pro Shop at checkout
• Discount codes are subject to their displayed expiration and eligibility terms
• Discount codes are non-transferable and may only be applied to your own account
• Discount codes are automatically applied at checkout when eligible and active; only one discount code may be applied per order
• Weekly challenge discount codes cannot be combined with milestone discounts, promo codes, or other promotional offers unless explicitly stated
• Weekly challenge discount codes have no cash value and cannot be redeemed for account credit
• Flighting may change future rewards or address fraud, subject to applicable law and existing earned rights

8.8 Daily Trivia

Flighting may offer a daily golf trivia question in the activity feed. By participating in daily trivia:

• Each member may answer one trivia question per day; your answer is final once submitted
• Answering correctly may earn a small store credit (currently $1.00) added to your Flighting account balance
• Eligible trivia credits may be applied toward eligible purchases, subject to the store credit limits in Section 7.4
• Trivia questions and answers are generated with the assistance of AI and are provided for entertainment purposes; Flighting's determination of the correct answer is final
• Using multiple accounts, automation, or manipulation to earn trivia credits is prohibited and may lead to credit review or account restrictions
• Flighting may change the credit amount or pause future trivia questions, subject to applicable law

8.9 Leaderboard Rewards

Flighting may offer eligible leaderboard finishers product access, store credit, or discount codes as described in the applicable reward offer. Any expiration or eligibility restrictions are displayed with that offer. Rewards obtained through manipulation may be reviewed, subject to applicable law.

9. AI-Powered Features

9.1 AI Bag Scanner

Flighting offers an AI-powered bag scanning feature that uses image recognition to identify golf club brands and models. By using this feature:

• You grant Flighting permission to process photos you upload through third-party AI services (OpenAI)
• Bag images are processed for club identification and are not permanently stored in Flighting's database after processing, subject to the retention described in our Privacy Policy
• AI results are best-effort and may not be 100% accurate; you should verify and correct any identified equipment
• You may only upload images that you have the right to use
• This feature is rate-limited to prevent abuse

9.2 Danny AI Caddie

Flighting provides an AI-powered golf assistant ("Danny") that offers golf advice, USGA rules guidance, course strategy suggestions, handicap information, and app navigation help. By using Danny:

• You acknowledge that Danny's responses are generated by artificial intelligence (OpenAI) and may not always be accurate
• Danny's advice is informational only and does not constitute professional instruction or legal advice
• USGA rules citations provided by Danny should be verified against official USGA publications
• Your conversations with Danny are stored in your account for continuity and may be used to improve the Service
• You should not share sensitive personal information (financial details, passwords) in conversations with Danny

9.3 AI Scorecard Scanner

Flighting offers an AI-powered scorecard scanning feature that allows you to upload a photo of a golf scorecard for automated hole-by-hole score extraction. By using this feature:

• You grant Flighting permission to transmit your uploaded scorecard photo to OpenAI's vision API for score extraction and processing
• AI-extracted scores are provided on a best-effort basis and may not be 100% accurate; OCR and AI interpretation of handwritten or printed scorecards may produce errors
• You are solely responsible for reviewing and verifying all extracted score data before submitting or saving it
• AI-extracted scorecard data may contain errors; review it carefully before submitting
• Your submitted scorecard photo is kept in private storage for up to 30 days for accuracy review and troubleshooting and is then deleted automatically. The extracted hole-by-hole data and scan results are stored in a scan log linked to your account for feature support, accuracy review, and troubleshooting. Authorized Flighting administrators may review those logs, and the photo while it is still stored, for these purposes
• Scorecard scan logs are removed from Flighting's active database when your account is deleted, subject to the 30-day photo deletion schedule and the limited provider, backup, security, and legal retention described in our Privacy Policy
• You may only upload scorecard images that you have the right to use

9.4 Device Camera Access

The Flighting mobile application or your browser may request access to your device camera to enable photo capture for the Bag Scanner and Scorecard Scanner features and for your profile photo. By granting camera access:

• You grant Flighting permission to access your device camera solely for the purpose of capturing photos for scorecard scanning, bag scanning, and your profile photo
• Photos captured through the camera are used exclusively for their stated purpose: Bag Scanner photos are not permanently stored in Flighting's database after processing, Scorecard Scanner photos are deleted after 30 days and results are retained as described in Section 9.3, and profile photos are shown with your profile as described in our Privacy Policy
• Images captured for Bag Scanner and Scorecard Scanner are transmitted to OpenAI for processing and are subject to OpenAI's Privacy Policy. Profile photos are not sent to OpenAI
• A profile photo is visible to other members and is served from a web address that does not require sign-in. Only upload a photo you are comfortable sharing and have the right to use
• You may revoke camera access at any time through your device settings; revoking camera access will not affect other features of the Service
• You are solely responsible for the content of any images you capture or upload through the Service; uploading or capturing inappropriate, explicit, obscene, or illegal imagery is strictly prohibited and constitutes a violation of Section 4.2 (Prohibited Conduct)
• Flighting does not access your device camera roll, photo gallery, or any images on your device beyond the specific photo you select or capture for a scanning feature or your profile photo
• Flighting is not responsible for how you use your device camera outside of the Flighting application

9.5 AI Practice Recommendations

Flighting offers an AI-powered practice recommendation feature within the Training Center that generates a personalized practice plan based on your golf performance data. By using this feature:

• You authorize Flighting to send your USGA round history, scoring statistics, hole-by-hole performance data, and player profile information to OpenAI for analysis and practice plan generation
• AI-generated practice recommendations are informational only and do not constitute professional golf instruction
• Recommendations are provided on a best-effort basis and may not be fully accurate or appropriate for your specific skill level or physical condition
• You should consult a qualified golf professional before making significant changes to your practice routine based on AI recommendations
• This feature is rate-limited to prevent abuse

9.6 Flighting Intelligence Round Analytics

Flighting Intelligence provides an AI conversation within Round Analytics that is limited to evidence from your own stored round-performance data. By using this feature:

• You authorize Flighting to send your questions and a privacy-minimized, server-generated summary of your stored scores, valid hole-by-hole details, course history, Handicap Index or Flight Tier context, and available anonymous flight comparison to OpenAI
• Your Round Analytics conversation is stored separately from Danny conversations for continuity and can be restarted from the report
• Responses are informational, may be incomplete or inaccurate, and may decline to draw conclusions when too little data is available
• You should verify AI-generated takeaways and consult a qualified golf professional before making significant changes based on them

9.7 AI Disclaimers

AI output may be inaccurate or incomplete. Verify important information before relying on it. AI features may be modified, rate-limited, or discontinued, subject to applicable law.

10. Social and Community Features

10.1 Following and Followers

You can follow other users to stay updated on their activity. When you follow someone:

• You may receive notifications about their rounds, milestones, and achievements
• Your follow activity is visible to other users
• You can unfollow any user at any time

10.1.1 Activity Feed Visibility Controls

You can choose who sees your posts in the community activity feed and your round-derived profile details through your account settings. Available audiences include everyone, members in your Flight Tier, members of your club, your followers, or an empty audience selection so no other member qualifies through that setting. "Members of your club" means members who share a USGA/GHIN home club with you and members of a private group you belong to on Flighting, such as The Stake Club. These settings apply to feed posts, recent form, detailed season highlights, and individual achievement details. Aggregate profile information, current Handicap Index, Flight Tier, leaderboard results, and aggregate achievement counts described in Section 12 remain visible.

10.2 Leaderboards, Flight Tiers, and Performance Comparisons

Flighting features leaderboards ranking users by various performance metrics including milestones, rounds played, birdies, pars, courses played, states played, and Top 100 courses played. Individual rankings and standings follow the Member Experience grouping described in Section 3.4, including members without a selection in Men's rankings. Flighting also provides club-level rankings comparing clubs, as well as performance comparisons against applicable groups. By using the Service, you acknowledge that your performance data may appear on applicable leaderboards, club rankings, and community comparison features.

10.2.1 Flight Tier Classification

Flighting automatically assigns each user a Flight Tier (ranging from FT+ through FT5) based on their current USGA Handicap Index. Flight Tiers are used to:

• Classify users by skill level for leaderboard segmentation and peer comparison
• Provide Strokes Gained analytics that benchmark your scoring performance against players in your Flight Tier
• Determine challenge and competition difficulty groupings

Your Flight Tier is calculated automatically and updated whenever your Handicap Index changes. You cannot manually select or override your Flight Tier assignment. Flight Tier boundaries and definitions may be adjusted by Flighting at any time.

10.3 Notifications

You may receive in-app notifications for various activities including milestone achievements, game updates, challenge invitations, follower activity, social interactions, and Monthly Wrapped. Some social interactions, including reactions to and comments on your Feed activity, may also generate an engagement email when your Feed Activity email preference is enabled. An in-app or push notification does not necessarily generate an email. If you enable mobile push notifications, Flighting may send them through Apple Push Notification service (APNs) on iOS or Firebase Cloud Messaging (FCM) on Android. Delivery is not guaranteed and may be delayed or prevented by your device, network, platform provider, or settings. Email and push notification preferences may be managed through your account settings where available, unsubscribe links, or your device settings.

If you have not finished setting up your account (linking your USGA Handicap ID or turning on push notifications), Flighting may send one setup reminder about two days after you sign up and one about six days after. Reminders are sent by push notification only when you already receive push notifications from us, and otherwise by email only if your Product Updates email category is on and you have not unsubscribed. We do not remind you to turn on push notifications if you have switched them off in your account settings.

10.3.1 SMS / Text Message Communications

If you provide a mobile phone number and grant consent through the in-app prompt or your account settings, you agree to receive recurring marketing and transactional text messages from Flighting at the number provided, including messages sent using an automatic telephone dialing system. Consent to receive text messages is not a condition of purchase or use of the Service.

• Message types: New product drops, exclusive offers, milestone and reward notifications, weekly challenge updates, order and shipping updates, account and security alerts
• Frequency: Message frequency varies based on your activity and current promotions
• Cost: Message and data rates may apply depending on your mobile carrier plan. Flighting does not charge for the messages themselves
• Opt out: You may revoke consent and stop receiving marketing texts at any time by replying STOP to any message, or by toggling SMS off in your account settings. After opting out, you may receive a final confirmation message
• Help: Reply HELP to any message for assistance, or contact us at support@flightingapp.com
• Carrier disclaimer: Carriers (including AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages
• Eligibility: SMS service is intended for U.S. mobile numbers and recipients 18 years of age or older

By granting SMS consent you confirm that the mobile number you provide is yours, or that you have authority to consent on behalf of the subscriber of that number. Message delivery is not guaranteed and may be delayed or prevented by your carrier, device, network, or settings.

10.4 Support Tickets

You may submit support tickets for assistance. Support tickets are reviewed by our team and are subject to response times that may vary. Abuse of the support ticket system is a violation of these Terms.

10.5 Contact and Inquiry Forms

Flighting provides public contact and inquiry forms (such as the "Contact the founders" form) so you can reach our team. By submitting a contact or inquiry form:

• You agree to provide accurate information and to use the forms only for legitimate communication with Flighting
• You acknowledge that, in addition to the name, email, subject, and message you provide, we automatically record the IP address and browser user-agent associated with your submission for support, abuse prevention, and traceability, as described in our Privacy Policy
• Spamming, flooding, or submitting abusive, fraudulent, threatening, or harassing messages through the contact or inquiry forms is prohibited and constitutes a violation of Section 4 (Code of Conduct)
• Flighting may block submissions from abusive senders, including blocking associated IP addresses and suppressing further abusive submissions

10.6 The Clubhouse

Flighting provides a community forum called "The Clubhouse" where registered users can post questions, share tips, and engage in discussions with other members. By using The Clubhouse:

• All posts, responses, and interactions must comply with our Code of Conduct (Section 4)
• You are solely responsible for the content of your posts and responses
• You may use the @mention feature to tag other users in posts and responses; mentioned users may receive notifications
• Other users may upvote responses to indicate helpful or valuable contributions
• Flighting may remove posts or responses that violate these Terms or our Code of Conduct
• Inappropriate, harassing, discriminatory, or spam content may result in content removal or account restrictions
• Flighting does not proactively monitor all Clubhouse content but reserves the right to review posts and responses for safety, compliance, or enforcement purposes
• You may edit your own responses after posting; edited content must still comply with our Code of Conduct (Section 4) and all other provisions of these Terms

11. Direct Messaging

11.1 Messaging Features

Flighting provides a direct messaging feature that allows registered users to send private, text-only messages to other registered users. By using direct messaging:

• Messages are limited to text content only; file attachments, images, and links are not supported through the messaging feature
• Each message can be up to 2,000 characters
• Messages are visible to conversation participants, including group participants, rather than publicly displayed on profiles or activity feeds. Authorized staff may review reported messages and relevant context for safety and enforcement as described in the Privacy Policy
• Who you can message depends on the available social, Host, or Local Play feature and its eligibility, opt-in, and blocking controls

11.2 Messaging Conduct

All messages sent through Flighting must comply with our Code of Conduct (Section 4). The following conduct is specifically prohibited in direct messages:

• Harassment: Sending threatening, abusive, intimidating, or discriminatory messages to any user
• Spam: Sending unsolicited bulk messages, repetitive messages, or messages designed to disrupt other users' experience
• Solicitation: Using direct messages for unauthorized commercial solicitation, advertising, or promotion of third-party products or services
• Any other conduct that violates our Code of Conduct or applicable law

Violations of messaging conduct rules are subject to enforcement under Section 4.3, up to and including permanent account termination.

11.3 Blocking and Reporting

You have the right to:

• Block any user at any time. Blocking prevents one-to-one direct messages between you, prevents a new group conversation from including both of you, and hides the blocked member's messages in existing group conversations from you without notifying you. It also hides each of your Feed posts and comments from the other and prevents comments, replies, and reactions between you on Feed content
• Report any message, Feed post, or comment, or the member who sent it, for conduct that violates these Terms or our Code of Conduct

Flighting takes reports seriously and reviews reported content and members promptly in accordance with Section 4.7 and our enforcement policies.

11.4 Message Review and Monitoring

Flighting does not proactively monitor the content of direct messages. However, Flighting reserves the right to review message content:

• When a message or user is reported by another user
• When required for safety, security, or compliance purposes
• When investigating suspected violations of these Terms or our Code of Conduct
• When required by law, court order, or governmental authority

11.5 Message Retention

Direct messages are retained in our active database while the conversation and both participating accounts remain active. Conversations involving an account that is deleted are removed from our active database, subject to the limited provider, backup, security, and legal retention described in our Privacy Policy. Flighting reserves the right to delete messages at any time, including messages that violate these Terms.

12. Public Profiles and Leaderboards

12.1 Public Information

Flighting profiles are visible to other Flighting users. By using the Service, you consent to the display of the following profile and aggregate information:

• Your name
• Your Handicap Index (sourced from USGA)
• Your aggregate milestone count and other achievement information permitted by your visibility setting
• Your leaderboard rankings and performance metrics
• Your club affiliation and equipment information ("What's in the Bag")
• Your game and challenge participation and results
• Your follower and following lists

12.2 No Private Profiles

Flighting does not currently offer fully private profiles. All users may be visible on leaderboards and may be viewed by other users. You can limit who sees your activity feed posts and round-derived profile details using the visibility controls described in Section 10.1.1. Those controls do not hide the aggregate and leaderboard information described in Section 12.1.

12.3 Public Monthly Wrapped Sharing

Monthly Wrapped is private to your account unless you choose to distribute its unique token link. The public link may be opened without signing in. Anyone who receives or obtains it may view the limited frozen snapshot, which may include your first name, month label, golf performance totals and highlights, course highlights, practice totals, challenge and follower activity, community interactions, and a generated golf personality.

You are responsible for deciding where and with whom to share the link. Do not share it if you do not want that snapshot to be publicly accessible. The public link does not provide access to your account, contact information, private messages, full round records, or other information outside the shared snapshot. Flighting may modify or discontinue public sharing and does not guarantee that a shared link will remain available indefinitely. Deleting your account deletes your Wrapped snapshots and disables their public share links.

If you share your Wrapped link or exported Wrapped images on a third-party platform, such as Instagram or another social network or messaging app, your use of that platform is governed by its own terms and privacy policy. Flighting does not control, and cannot delete, copies you post or send outside the Service.

12.4 User-Generated Content

Any comments, posts, equipment information, or content you submit through the Service may be publicly visible. You are solely responsible for the content you post and must ensure it complies with our Code of Conduct and the Community Standards in Section 4.7.

13. Intellectual Property

13.1 Flighting's Intellectual Property

All content, features, functionality, and design elements of the Service, including but not limited to:

• Text, graphics, logos, and images
• Software code and algorithms
• Trademarks and branding ("Flighting," the Flighting logo, etc.)
• Training content, course materials, and curated information

are owned by Flighting Inc. or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our prior written consent.

13.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.

13.3 User Content License

You retain ownership of content you submit to Flighting. By submitting content for display or use in the Service (such as comments, profile information, equipment information, or images), you grant Flighting a worldwide, non-exclusive, royalty-free license to host, use, reproduce, modify for formatting or technical delivery, display, and distribute that content only as reasonably necessary to operate, secure, improve, and provide the Service. This license ends for an item when you delete that content or your account, except for temporary backup copies, de-identified information, content already lawfully shared by others, or retention required by law.

Pro Shop product reviews display your member name, rating, and review text to other members. Posting is limited to members whose qualifying purchase can be verified through order records. Removing a review clears its public text and removes it from public display; limited account, rating, order, and moderation records may remain as described in our Privacy Policy.

14. Content and Information Services

14.1 Golf News Feed

Flighting aggregates golf news from third-party RSS sources for informational purposes. By using the news feed:

• You acknowledge that news content is sourced from external publishers and not created by Flighting
• Flighting does not guarantee the accuracy, completeness, or timeliness of any news content
• News content is cached on our servers for performance; we do not modify the editorial content
• Flighting is not responsible for the views expressed in third-party news articles
• External links within news items are subject to the respective publisher's terms and privacy policies
• Flighting may use AI tools to filter, summarize, and rewrite third-party headlines into short news digests shown in the app; these summaries are provided "as is" and may contain errors, and you should verify important news with the original source

14.1.1 News Feed Comments

Flighting allows registered users to post comments on news feed articles. By posting comments on the news feed:

• All comments must comply with our Code of Conduct (Section 4), including the prohibition on inappropriate, offensive, harassing, threatening, or discriminatory content
• You are solely responsible for the content of your comments
• Flighting may remove comments that violate these Terms or our Code of Conduct
• Inappropriate, harassing, or discriminatory comments may result in comment removal or account restrictions
• Flighting does not proactively monitor all comments but reserves the right to review comment content for safety, compliance, or enforcement purposes
• You may edit your own comments after posting; edited content must still comply with our Code of Conduct (Section 4) and all other provisions of these Terms

14.2 Weather Information

Flighting may display weather data sourced from third-party weather services. Weather information is provided for convenience only and is not guaranteed to be accurate. Flighting is not liable for any decisions made based on weather data displayed in the Service.

14.3 Training Center

Flighting may offer training content, drills, and educational materials. This content is for informational and recreational purposes only and does not constitute professional golf instruction. You should consult a qualified golf professional for personalized instruction.

Practice sessions logged through the Training Center are self-reported and manually entered by users. You agree to log all practice sessions honestly and accurately, including the type of practice, duration, and any associated details. Falsifying or manipulating practice session data, including but not limited to fabricating sessions, inflating duration, or logging sessions that did not occur, is strictly prohibited. Violations of this provision constitute a breach of these Terms and are subject to enforcement under Section 4.3 (Enforcement and Penalties), up to and including permanent account termination.

14.4 Blog

Flighting publishes blog content covering golf performance, brand updates, and related topics. By accessing blog content:

• Blog articles are created and published by Flighting and are protected by our intellectual property rights (Section 13)
• Blog content is provided for informational and entertainment purposes only
• Some blog content is generated or assisted by automated AI tools and is provided "as is" without any warranty as to its accuracy, completeness, or timeliness; you should not rely on it as professional golf, financial, medical, or other advice
• Flighting reserves the right to publish, modify, or remove blog content at any time without notice
• You may not reproduce, republish, or distribute blog content without our prior written consent

14.5 System Content in the Activity Feed

The activity feed may include content created by Flighting alongside member posts, such as daily trivia, training tips, news digests, and community fact cards ("Flighting Facts") that highlight interesting aggregated statistics about the community or notable member achievements already visible on the platform. This content is informational and entertainment content, may be generated with the assistance of AI, and may be modified or discontinued at any time.

14.6 Club News

Flighting may allow authorized staff at participating golf clubs to publish club news, announcements, and images that appear in the feeds of members affiliated with that club. Club staff and their club are responsible for the accuracy of their posts and must own or have permission to use every image and other item they upload. They may not upload unlawful, infringing, private, misleading, abusive, or inappropriate content. Club news content is created by the club, not by Flighting, and Flighting is not responsible for its accuracy. Flighting may remove content or unavailable media and revoke club posting access when reasonably necessary to enforce these Terms, protect users, or operate the Service.

15. Third-Party Services and Integrations

15.1 Third-Party Service Providers

Your use of these third-party services is subject to their respective terms of service and privacy policies. Flighting uses analytics, session replay, and marketing tools to understand usage patterns and improve the Service. Flighting also uses its own first-party usage analytics, performance monitoring, and A/B testing, as described in our Privacy Policy.

Flighting integrates with the following third-party services to deliver the platform experience:

• Stripe: Payment processing and store credit balance management
• Shopify: E-commerce product listings, order fulfillment, customer management, and gift card processing
• OpenAI: AI-powered features including bag scanning, scorecard scanning, the Danny AI caddie, practice recommendations, and Flighting Intelligence in Round Analytics
• USGA: Handicap verification and score history retrieval
• SendGrid: Transactional email delivery (password resets, notifications)
• Google Analytics: Usage analytics and behavior tracking
• Microsoft Clarity: Session replay recordings, heatmaps, and user interaction analytics to understand how users navigate and interact with the Service
• Meta (Facebook) Pixel & Conversions API: Client-side and server-side marketing attribution, conversion tracking, and advertising optimization. The Conversions API transmits hashed user data (such as email address, name, and phone number) directly from our servers to Meta for ad measurement and targeting purposes
• X (formerly Twitter) Pixel & Conversions API: Client-side and server-side marketing attribution and conversion tracking. The Conversions API transmits hashed user data (such as email address and phone number) from our servers to X for ad measurement and optimization
• Reddit Pixel & Conversions API: Client-side and server-side marketing attribution and conversion tracking. The Conversions API transmits hashed user data (such as email address and phone number) from our servers to Reddit for ad measurement and optimization
• OpenAI Advertising Pixel & Conversions API: Client-side and server-side advertising measurement and conversion tracking. The Conversions API transmits hashed user data (such as email address and phone number) from our servers to OpenAI for ad measurement and optimization. This advertising use is separate from the AI features described above
• TikTok Pixel & Events API: Client-side and server-side advertising measurement, attribution, and conversion tracking, including consent-gated advanced matching and hashed identifiers where applicable
• TikTok Content Posting API: Publishing Flighting-created and administrator-approved organic content to Flighting's authorized official TikTok account. This administrative integration is separate from member accounts and does not permit Flighting members to connect or post through their personal TikTok accounts
• AppLovin AXON Pixel & Conversions API: Client-side and server-side advertising measurement, attribution, and conversion tracking, including consent-gated advanced matching and hashed identifiers where applicable
• Apple Push Notification service (APNs): Delivery of push notifications to iOS devices
• Google Firebase Cloud Messaging (FCM): Delivery of push notifications to Android devices
• Replit: Cloud application hosting, database infrastructure, and object storage for uploaded club-news media

Google Analytics, Microsoft Clarity, and the advertising integrations listed above follow the region based consent process described in our Privacy Policy. In regions where prior opt-in is required, those tools remain off until the applicable choice is made. In other regions, they may be enabled automatically after a regional check. Browser pixel events may be mirrored to the corresponding server conversion service with a shared event identifier for deduplication. See our Privacy Policy for the categories of data involved, local first touch attribution storage, and your consent choices.

Your use of these third-party services is subject to their respective terms of service and privacy policies. Flighting is not responsible for the acts or omissions of third-party service providers.

15.2 Third-Party Content

The Service may display content from third parties, including golf news aggregated from RSS feeds and weather data. This content is provided for informational purposes only. Flighting does not guarantee the accuracy, completeness, or timeliness of third-party content.

16. Social Media and Public Marketing

16.1 Official Social Media Accounts

Flighting maintains official social media accounts on platforms including Instagram, Facebook, TikTok, and others. Flighting may use platform APIs, including the TikTok Content Posting API, to upload and publish Flighting-created content that an authorized administrator approves for an official company account. This administrative publishing does not allow Flighting members to connect personal social accounts or publish through the Service. Content posted on Flighting's official accounts is created and managed by Flighting and does not constitute user-generated content.

16.2 Use of Aggregated Data

Flighting may publicly share aggregated, anonymized community statistics (e.g., total milestones completed, total rounds logged, member growth) on social media and marketing channels. No individual user is identifiable in such aggregated data.

16.3 User Consent for Spotlights

Flighting will not feature any identifiable user information, including name, profile data, achievements, or likeness, on any social media channel, marketing material, or public communication without obtaining the user's prior express written consent. You may revoke such consent at any time by contacting us at support@flightingapp.com.

16.4 No Endorsement

Flighting's social media content does not constitute an endorsement by any user, the USGA, or any third party unless explicitly stated. Users should not represent themselves as speaking on behalf of Flighting on any social media platform.

17. Mobile Application

The Flighting mobile application is delivered as a WebView-based wrapper around our web platform. By downloading and using the mobile app:

• You agree to the terms of the applicable app store (Apple App Store, Google Play Store)
• You acknowledge that certain features may require an active internet connection
• Push notifications may be enabled and can be managed using the push notifications toggle in your account settings or through your device settings
• Camera, photo, location, and notification permissions are optional and requested only for the features described in these Terms and our Privacy Policy; you can change them in your device settings
• The iOS app saves your sign-in email and password in your device's iOS Keychain and may offer to fill them in after you confirm with Face ID or Touch ID. These saved details are removed when you sign out in the app. Keep your device secure, because anyone who can unlock it with your biometrics or passcode may be able to sign in as you
• The app keeps an offline copy of some of your data and any unsent drafts on your device, as described in our Privacy Policy, so it can work with a weak signal
• The mobile experience is subject to the same Terms as the web platform

18. Disclaimers and Limitations of Liability

18.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Service will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of USGA handicap data
• Warranties regarding the accuracy of AI-generated content, including club identification, scorecard score extraction, golf advice, and blog articles
• Warranties regarding the performance, availability, or functionality of device camera access or image capture features
• Warranties regarding third-party content, including news feeds and weather data

18.2 USGA Data Disclaimer

Flighting retrieves handicap data from the USGA system but is not responsible for:

• Errors, inaccuracies, or delays in USGA data
• Failures or outages of the USGA API
• Disputes regarding your official handicap
• Game or challenge outcomes affected by USGA data issues

Any issues with your USGA handicap must be resolved directly with the USGA.

18.3 Financial Features Disclaimer

Stripe supports payments and store credit records. The current member credit feature is not a bank account, escrow account, or general cash payout service. If you have a payment or credit issue, contact support. Potential issues include:

• Payment processing errors or delays caused by Stripe or other payment providers
• Unauthorized transactions resulting from compromised account credentials
• Credit sent to an incorrect recipient
• Questions about applicable taxes on purchases or credits

18.4 Camera and Image Capture Disclaimer

Flighting provides device camera access as a convenience for the Bag Scanner and Scorecard Scanner features. Flighting is not responsible for:

• The content of any images you capture or upload through the Service
• Any misuse of the device camera by you or any person with access to your device
• Camera hardware or software malfunctions, including image quality issues, failed captures, or device compatibility problems
• Any claims, damages, or liabilities arising from images you capture, store, or transmit using your device camera, whether through the Service or otherwise, including profile photos
• Any third-party claims related to images you capture or upload

18.5 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FLIGHTING INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or goodwill
• Damages arising from your use or inability to use the Service
• Damages resulting from unauthorized access to your account or data
• Losses relating to games, challenges, or member credit transfers, to the extent permitted by law
• Damages resulting from reliance on AI-generated content
• Damages arising from your use of the device camera feature or any images captured or uploaded through the Service

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO FLIGHTING IN THE PAST 12 MONTHS.

Some jurisdictions do not allow limitations on implied warranties or exclusions of liability for certain damages, so these limitations may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless Flighting Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms or any applicable laws
• Your violation of the rights of any third party
• Any fraudulent or manipulative conduct related to your handicap, account, games, or financial features
• Content you upload or capture using the device camera, including photos submitted for AI analysis, and any claims arising from the content, nature, or subject matter of such images
• Your use of the device camera feature, including any claims related to images you capture, the manner in which you use the camera, or any third-party claims arising from camera-captured content
• Your fraudulent conduct in games, challenges, or member credit transfers

20. Termination

20.1 Termination by You

You may terminate your account at any time by:

• Deleting your account through the app settings
• Using our account and data deletion page

Deletion ends access to account-linked features. If you have unused credit or a pending order, contact support before deleting your account to discuss available remedies. Deletion does not waive nonwaivable rights.

20.2 Termination by Flighting

Flighting may suspend or terminate accounts for violations of these Terms or to protect members and the Service, subject to applicable law. Reasons include:

• Violation of these Terms or our Code of Conduct
• Fraudulent or manipulative behavior
• Failure to maintain an accurate USGA Handicap Index
• Financial fraud, including abuse of promo codes or credit transfers
• Misuse of the device camera or photo upload features, including uploading or capturing inappropriate, explicit, obscene, or illegal imagery
• Any conduct that threatens the integrity of the platform or harms other users

We may also terminate or suspend the Service entirely at our discretion.

20.3 Effect of Termination

Upon termination:

• Your access to the Service will be revoked
• Account-linked benefits become inaccessible; outstanding credit and payment disputes remain subject to applicable law
• Active games and challenges you are participating in may be cancelled or forfeited
• We may retain your data as described in our Privacy Policy
• Sections of these Terms that by their nature should survive (e.g., intellectual property, disclaimers, limitations of liability, indemnification) will remain in effect

21. Dispute Resolution and Arbitration

21.1 Informal Resolution

If you have a dispute with Flighting, please contact us first at support@flightingapp.com to attempt an informal resolution.

21.2 Binding Arbitration

If we cannot resolve the dispute informally, you agree that any dispute, claim, or controversy arising from these Terms or your use of the Service will be resolved through binding arbitration, rather than in court, except as provided below.

Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in Utah, and the arbitrator's decision will be final and binding.

21.3 Exceptions to Arbitration

You may bring claims in small claims court if they qualify. Additionally, either party may seek injunctive relief in court to prevent infringement of intellectual property rights.

21.4 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES WITH FLIGHTING ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

22. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to its conflict of laws principles. Any legal action or proceeding (to the extent not subject to arbitration) must be brought in the state or federal courts located in Utah, and you consent to the jurisdiction of such courts.

23. Changes to These Terms

We may modify these Terms at any time. If we make material changes, we will notify you by:

• Posting the updated Terms on this page
• Updating the "Last Updated" date
• Sending you an email notification (if you have provided an email address)

This November 7, 2026 update does not require existing authenticated members to complete a blocking re-acceptance step. New registrations must expressly accept the current Terms. Where a future change requires affirmative consent under applicable law, Flighting will request it.

24. General Provisions

24.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Flighting regarding the Service and supersede any prior agreements.

24.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

24.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

24.4 Assignment

You may not assign or transfer these Terms or your account to any third party without our prior written consent. We may assign these Terms at any time without notice.

24.5 Force Majeure

Flighting is not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, internet outages, or third-party service disruptions (including USGA, Stripe, Shopify, or OpenAI outages).

No provision of these Terms should be read to waive a non-waivable consumer right. If applicable law conflicts with these Terms, applicable law controls.

25. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us:

Flighting Inc.
3802 S. Jessamine Dr
St. George, UT 84790
Email: support@flightingapp.com
Legal: legal@flightingapp.com

By using Flighting, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.