FAQ
Yes, a Handicap Index is required to view products and/or purchase products.
Yes. Flighting Golf is a skill-based apparel brand, and access to our products is determined by your verified USGA Handicap Index®
| Flight Tier (FT) | Handicap Index |
| FT+ | Golfer carries a Handicap Index of +0.1 or lower |
| FT1 | Golfer carries a Handicap Index of 0.0-4.9 |
| FT2 | Golfer carries a Handicap Index of 5.0-9.9 |
| FT3 | Golfer carries a Handicap Index of 10.0-14.9 |
| FT4 | Golfer carries a Handicap Index of 15.0-19.9 |
| FT5 | Golfer carries a Handicap Index of 20.0+ |
Join an authorized golf club within an Association and register for a Handicap Index or visit the USGA website to sign up, https://getahandicap.usga.org.
If your handicap improves, you will graduate to the next flight tier. Example, if your Handicap Index drops from 11.0 to 9.0 during the season, you will graduate from FT3 to FT2 once your handicap hits 9.9.
We will always recognize your best Flight Tier. Example, if you start the season as an 8.0 Handicap Index, but end the season as a 12.0 Handicap Index, we will adhere to your lowest Handicap Index of the season. We will only acknowledge progression and there will be no penalty for regression.
New apparel and accessories will be unlocked that may have not been available in your previous tier.
Most orders ship within 1-2 business days after they are placed. Once your order has shipped, you will receive a confirmation email with tracking information. Delivery times may vary depending on your shipping method and location. If you have any questions or need further assistance, feel free to reach out to our customer support team.
At this time, we do not offer gift boxes or gift wrapping services. We appreciate your understanding and are always working to enhance our offerings.
At this time, we only ship within the United States and do not offer international shipping. We appreciate your understanding and hope to expand our shipping options in the future.
All purchases are eligible for return for store credit only within 30 days of the original purchase date unless otherwise stated. No refunds to original payment methods will be issued. Returned items must be unworn unwashed unused and in original condition with all tags attached and original packaging included where applicable. Items showing signs of wear use washing alteration or damage will not be accepted.
Partner products are not eligible for return under any circumstances.
Customers are responsible for all return shipping costs unless otherwise stated. Original shipping fees are non refundable. Final sale items promotional items and gift cards are not eligible for return.
Once your return is received inspected and approved store credit will be issued to your account within 3 to 5 business days. Store credit never expires and may be used toward any future purchase in the Flighting Golf Pro Shop. Returns that do not meet the above criteria will be denied and sent back to the customer at their expense.
For any return related questions please contact support@flightinggolf.com
Flighting gift cards are the perfect way to share Flighting apparel and accessories with friends and family.
Initiate your return request to receive a pre-paid return label for eligible items.
Please note: return requests must be submitted individually for each unique order number. Each return should be packaged separately and shipped using the specific return label provided for that order.
If you need to return and exchange items from the same order, they can be sent together in one package using the same return label.
For situations where you want a combination of a refund and store credit for the same order, you’ll need to submit separate return requests and ship those items back individually.
Custom embroidery of a club logo can be done through your pro shop. The head of merchandise may arrange for custom logos to be added to select items.
Flighting Golf is currently available exclusively online for existing members.